NetEdgeIQ University
Your operational reference for NetEdgeIQ. Learn how to use every feature — with step-by-step guides and real examples. No technical background required.
Admin vs. Regular User
Admins and regular users use the exact same workflows. The only difference is scope — admins see and act across
all organizations and sites, while regular users are scoped to one.
Getting Started
Platform Overview
What NetEdgeIQ is, how it works, and how to navigate the application.
Glossary
Definitions for every key term — assets, appliances, capabilities, and more.
Feature Guides
Tickets
Track issues, requests, and tasks. Follow tickets from open through to closed.
Change Requests
Plan, approve, and execute governed configuration changes on network devices.
Assets
View and classify the devices and clients discovered on your network.
Credentials
Add SNMP and SSH credentials and assign them to assets so NetEdgeIQ can interact with your devices.
Appliances
Monitor the edge agents running at your sites.